How Bench helped Britax buckle up for a full digital journey leading to increased in-store sales

Bench put together a full digital approach for Britax, which led to increase in-store sales

Britax and Bench
Britax and Bench

Britax buckled up for increased in-store sales

Bench optimised their approach to drive high-quality traffic to the Britax website through data-driven business intelligence and saw the impact of a consolidated digital approach

Social conversion uplift
Search conversion uplift

Britax, a leading child safety brand, was looking for a partner to help them bolster their digital media strategy and elevate their market presence. With a goal to drive consumer traffic to retail stores, Bench crafted a comprehensive full-funnel strategy that incorporated Paid Search, Paid Social and Digital Branding activities.

Bench understood that purchasing child safety products, such as car seats or strollers, is a deeply considered decision for parents that often involves multiple touchpoints; sometimes even including advice from the grandparents! With that in mind, Bench developed a holistic approach that emphasised building Britax’s first-party audiences and leveraging this data in a wider digital media campaign for further consideration and in-store purchases.

To achieve maximum impact for Britax’s new product launches, Bench harnessed the power of programmatic advertising to target new parents at scale through Social Display, Online Video and BVOD. Through Paid Social, Bench further helped to build Britax’s first-party data, alongside re-engaging potential customers that previously interacted with the brand. Paid Search kept Britax front-of-mind against competitors and capitalised on the brand’s renowned name.

Through data-driven business intelligence, Bench proactively optimised their approach to drive high-quality traffic to the Britax website. The results perfectly illustrate the impact of a consolidated digital approach with a Social conversion uplift over 156% and a Search conversion uplift over 250% compared to audiences who were not exposed to upper-funnel campaign activities.

Britax experienced significant growth in website quality traffic, social media engagement, and, most importantly, in-store sales.

Overall, Bench’s innovative full-funnel strategy enabled Britax to expand and consolidate their digital media presence, fueling growth and greater trust for the famous brand.

“Working with the Bench team has been great leveraging their strategic thinking and exceptional campaign execution. The Bench team has created the right full-funnel strategy that aligns with our business objectives. Working through both brand and tactical campaigns have highlighted true capability and 360 degree understanding of our category. Service levels have been exceptional as the team provides solutions to even the smallest of requests. The planning stages and onboarding process has been seamless. Thank you Team Bench.”

Michelle Wee, Marketing Director at Britax

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